1 3

Whimsical Gifts

Band Replacement Service for Whimsical Gifts Watches

$15.00
$15.00

 

Don't let a worn-out band stop you from staying stylish! Our new watch Band Replacement Service will keep your Whimsical Gifts watches in style with our expert care and attention to detail.

How does it work? 

  1. You ship your watch via the insured, trackable method of your choice to: Whimsical Gifts, 8070 Georgetown Circle, Suwanee, GA 30024.
  2. We replace your watch band 
  3. We ship your watch back to you with the new band

We are offering this service because some of our customers have told us they don't have access to local jewelers. 

Please note this service applies only to Whimsical Gifts, Whimsical Watches, and What's Your Line brand watches with 16 mm cases. Please contact us if you have any questions or need additional information about our watch Band Replacement Service. 
Size
Buckle Finish
Band Color — Red
Product Details
  • Genuine Freshwater Pearls (~8-10 mm) are Hand-Strung in USA
  • High-Quality Stretch Cording; One Size Fits Most
  • American-Made Charms are Hand-Poured and Cast from Lead Free Pewter
  • Charms are Hand-Painted and Hand-Assembled by Our Team
  • Antique Gold or Antique Silver Finish
  • Whimsical Gifts Logo Gift Box Included
  • 1-Year Limited Warranty
Shipping & Returns

Returning New, Unused Items

We will gladly accept returns for items in new, unused condition for a full refund of the product cost within 30 days from delivery date.* Products received in new, unused condition after 30 days will be issued a store credit. Please note shipping costs are non-refundable.

Returning Used Items Or Earrings

For hygienic reasons, watch returns received with worn/used bands or any pair of returned earrings are not eligible for a full refund, but will be refunded for product cost, less a $10 handling fee.

Returning Items Received As A Gift

Gift returns in new, unused condition without a receipt or order number will be issued a store credit equal to the amount of the gift. Gift returns of worn items or earrings will be issued a store credit equal to the amount of the gift, less a $10 handling fee. 

Custom or Personalized Items

Custom or Personalized items are considered final sale and non-returnable, unless product is deemed defective and will be repaired or replaced as per our warranty.

To Initiate a Return:

1. Contact us at customer.service@whimsicalwatches.com or 877-324-0845 and include your Name, Phone Number, Order Number, and Reason for Return.

2. We will issue a prepaid return label. Once we receive the item, we will issue the owed refund, less a $5.00 return shipping fee. Customers wishing to provide their own shipping must return product via an insured, trackable method, at their own expense.

Refunds will be applied to the original payment method received. 

*Based on USPS or UPS tracking data

Product Warranty & Satisfaction Guarantee
We stand behind our products! All Whimsical Gifts receive a multi-point quality inspection prior to leaving our production facility to ensure products meet our standards. Because all of our products are handmade by humans and not robots, they may vary a bit from the product images on our website. While we love the fact that no two products are exactly the same, we get that some people might want things to look exactly like the picture. We also understand that quality products don't always work as they should. That's why all of our products come with a Whimsical Gifts Warranty and Satisfaction Guarantee:

WHIMSICAL GIFTS WARRANTY
We offer a one-year limited manufacturer's warranty from the original purchase date under normal use against defective materials or workmanship, with proof of purchase. Any piece will be repaired or replaced within that one-year period at no charge. Warranty is void if product is damaged by accident or unreasonable use of service. Please note that our watches are water-resistant, but they are not waterproof.

WHIMSICAL GIFTS SATISFACTION GUARANTEE
As the new owners of Whimsical Gifts, we're excited about our products and want you to be, too! If you're not 100% satisfied with the quality or functionality of any of our products upon receiving it, we will work with you to make it right, or your money back.