About Us
Greetings! For over 30 years, Whimsical Gifts (formerly Whimsical Watches and What's Your Line) has been in the business of creating unique watches and jewelry that are handmade in the USA. We purchased the company in September of 2020 (crazy move, we get it!) with the goal of continuing the tradition of creating the enthusiast watches and jewelry you know and love, but with a more modern look and an emphasis on quality and customer service. Our products not only allow you to express your individuality, but also show gift recipients that you really get what they're into, which we really love! A few key points about our products:
- All Whimsical Gifts are carefully handcrafted by our team in our little production facility outside of Atlanta, GA, and are currently sold in the United States and Canada. We hand-produce 100% of everything we sell. If you see our products listed elsewhere, we're the ones who made it.
- Our high-quality jewelry charms are manufactured in the USA from lead-free pewter and plated in the USA in an antique gold or antique silver finish. Charms are then hand-painted, and hand-assembled by our team into earrings, bracelets, and dangles.
- Our watches are made using theme-specific, hand-painted miniatures, which sit on top of the watch face, creating a fun and unique, 3-D look. Because each watch is made by hand, no two watches are identical, making them truly special, one-of-a-kind, wearable works of art!
- We may be a small business (at least for now!), but we're big on customer service. We do everything we can to process, produce, and ship orders within 72 hours of receiving them. Keep in mind that everything is made by hand, so sometimes things take a little longer, especially around the holidays.
- All Whimsical Gifts receive a multi-point quality inspection to ensure items meet our standards, and we offer a one-year limited manufacturer’s warranty on all of our products. We also offer a Satisfaction Guarantee – if you are not 100% satisfied with the quality or functionality of any of our products upon receiving it, we will work with you to make it right or your money back.
As the new owners, we pride ourselves on providing exceptional customer service and unique, quality Handmade in the USA pieces at competitive prices, and look forward to bringing you a new selection of products that appeal to your wide range of hobbies, interests and professions. We really do have something for everyone (and if you don't see what you need, please let us know–we can probably make it)!
Join our Community and be the first to know about new products and designs (trust us, they look great!) and get access to Community Exclusive Deals. In the meantime, please “pardon our dust” as we move through our transformation, and follow us for new product launches, specials, holiday sales events, and more!
Happy Gifting!
Tony & Tracy
Contact Us:
Whimsical Gifts
Toll Free: (877) 324-0845
Email: customer.service@whimsicalwatches.com