Band Replacement Service for Whimsical Gifts Watches
- Regular price
- Regular price
- Sale price
Don't let a worn-out band stop you from staying stylish! Our new watch Band Replacement Service will keep your Whimsical Gifts watches in style with our expert care and attention to detail.
How does it work?
You ship your watch via the insured, trackable method of your choice to: Whimsical Gifts, 8070 Georgetown Circle, Suwanee, GA 30024.
- We replace your watch band
- We ship your watch back to you with the new band
We are offering this service because some of our customers have told us they don't have access to local jewelers.
Whether for yourself or someone special, discover the Whimsical Gifts Collection, an expansive selection of high-quality, novelty watches and jewelry pieces that are designed, hand-painted and handmade in the USA!
- Each and every Whimsical Gift is carefully handcrafted in our little production facility outside of Atlanta, GA, and our products are currently sold in the USA, Canada, Europe, and Japan. We hand-produce 100% of what we sell; if you see our products listed elsewhere, we're the ones who made it.
- Our watches are created using theme-specific miniatures, which sit inside the watch face, giving our watches a unique 3-D look. Because they are handcrafted, no two watches are identical, making them truly special, one-of-a-kind, wearable works of art! Our jewelry charms are made from lead-free pewter and are plated, hand-painted, and then hand-assembled by our team into earrings, bracelets, and necklaces. All in the USA. By employees who earn a livable wage.
- We are a small business, but big on customer service. We do everything we can to process and ship orders within 48 hours of receiving them.
- All Whimsical Gifts receive a multi-point quality inspection to ensure they meet our standards. We stand behind our products and offer a one-year, limited warranty on all parts and labor; any piece will be repaired or replaced within that one-year period for free. We also offer a Satisfaction Guarantee - if you are not 100% satisfied with the quality or functionality of any of our products, we will work with you to make it right, or your money back.
Whimsical Gifts features the most comprehensive assortment of occupation and hobbyist gifts and accessories online, and includes themes for animal lovers, artists, holidays, special interests, sports, nurses, teachers, and more! We truly have something for everyone (and if we don't, just ask us and we'll try to make it)! Our products celebrate your interests and hobbies, careers, and favorite holidays, so you can express your individuality in style. Make a statement with a Whimsical Gift. Special gifts for every hobby, interest, and occasion. Handcrafted in the USA.
Shipping & Returns
Returning New, Unused Items
We will gladly accept returns for items in new, unused condition for a full refund of the product cost within 30 days from delivery date.* Products received in new, unused condition after 30 days will be issued a store credit. Please note shipping costs are non-refundable.
Returning Used Items Or Earrings
For hygienic reasons, watch returns received with worn/used bands or any pair of returned earrings are not eligible for a full refund, but will be refunded for product cost, less a $10 handling fee.
Returning Items Received As A Gift
Gift returns in new, unused condition without a receipt or order number will be issued a store credit equal to the amount of the gift. Gift returns of worn items or earrings will be issued a store credit equal to the amount of the gift, less a $10 handling fee.
Custom or Personalized Items
Custom or Personalized items are considered final sale and non-returnable, unless product is deemed defective and will be repaired or replaced as per our warranty.
To Initiate a Return:
1. Contact us at email@example.com or 877-324-0845 and include your Name, Phone Number, Order Number, and Reason for Return.
2. We will issue a prepaid return label. Once we receive the item, we will issue the owed refund, less a $5.00 return shipping fee. Customers wishing to provide their own shipping must return product via an insured, trackable method, at their own expense.
Refunds will be applied to the original payment method received.
*Based on USPS or UPS tracking data
Product Warranty & Satisfaction Guarantee
WHIMSICAL GIFTS WARRANTY
We offer a one-year limited manufacturer's warranty from the original purchase date under normal use against defective materials or workmanship, with proof of purchase. Any piece will be repaired or replaced within that one-year period at no charge. Warranty is void if product is damaged by accident or unreasonable use of service. Please note that our watches are water-resistant, but they are not waterproof.
WHIMSICAL GIFTS SATISFACTION GUARANTEE
As the new owners of Whimsical Gifts, we're excited about our products and want you to be, too! If you're not 100% satisfied with the quality or functionality of any of our products upon receiving it, we will work with you to make it right, or your money back.